FAQs

Window Treatment Selection and Services

How do I choose the right window treatment for my needs and preferences?

Schedule an appointment with one of our designers to help you narrow down the selection based on light control, privacy, temperature, aesthetic, and more.

Do you provide a free consultation or estimate?

Yes, the first consultation is free. Any additional appointment is $75.

What are the different operating mechanisms available for window treatments?

Depending on the product selected, you can choose from corded, cordless, or motorization options.

How long does the installation process typically take?

The installation time depends on the scope of work/treatment, but it usually takes an average of 1-2 hours.

Do you offer any warranties or guarantees on your products?

We provide a one-year warranty on A Shade Above labeled products, in addition to pre-determined manufacturer warranties.

What are the maintenance and cleaning requirements for the window treatments?

For detailed cleaning instructions, please visit our webpage dedicated to cleaning instructions.

Do you offer motorized or automated window treatments?

Yes, we offer motorized or automated window treatments.

Can you match or coordinate the window treatments with my existing home decor?

Absolutely!

How do I operate and adjust the window treatments?

During your first appointment, the designer will review your options. Additionally, your installer will demonstrate the usage during the installation appointment.

What payment options are available, and do you offer financing?

We do not offer financing. However, we accept all payment forms except for American Express or Discover.

How long is a window treatment appointment?

A typical consultation appointment lasts between 45 minutes to 1 hour. During this time, we will discuss specific windows, product options, functionality, style and color selections and take measurements.

What is the cost of a window treatment?

The cost of window treatments varies widely based on individual needs and budgets. We offer options ranging from affordable to luxury.

Do you have outdoor treatments?

Yes, we offer outdoor treatments such as solar porch shades and aluminum shutters, which can be manual or motorized.

Do you offer promotions?

Throughout the year, we provide manufacturer-provided promotions. Our prices are competitive, and we strive to work with you to meet your needs and budget. We also offer a price match guarantee when comparing similar products.

Do you have a senior discount?

We do not offer a senior discount.

What is the project timeline?

The timeframe from order to installation can vary depending on the product. Your designer will provide you with a general timeline based on up-to-date information from the manufacturer. Changes to the timeline are at the discretion of the manufacturer.

How long is a quote valid?

A quote is valid for 30 days.

How are the pictures and videos taken during the appointment used?

We may use photos or videos for project reference and documentation or promotional purposes.